“Where is Linda?”
“She will be here soon, she is always late”
Is it the same employees that are always late?
Is it the same employees that are in the building but never start work on time?
Could you name at least one employee that fits that description now?
Using a quick calculation lets see how much that is costing you:
You have 40 employees
10% are continually late - so 4 employees
Late by up to 15 minutes 50% of the time
@ £7.50 per hour that is £900 per year - plus any extra cost you pay colleagues to cover
Okay so what you haven\'t yet calculated and probably can\'t calculate is management time in organising cover, drops in service standards that effect your reputation, effect on moral and productivity of the colleagues that see persistent lateness, and the time it takes to remedy the behaviour.
Tackle the Issue Today!!!
Have a clear policy and procedure on working hours ...